{"id":76771,"date":"2026-09-22T14:07:36","date_gmt":"2026-09-22T14:07:36","guid":{"rendered":"https:\/\/skilltapai.com\/?page_id=76771"},"modified":"2026-10-17T14:29:00","modified_gmt":"2026-10-17T14:29:00","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/skilltapai.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"76771\" class=\"elementor elementor-76771 elementor-bc-flex-widget\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1b2c3d4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1b2c3d4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2c3d4e5\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"b2c3d4e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c3d4e5f6 elementor-widget elementor-widget-html\" data-id=\"c3d4e5f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"st-policy\" style=\"display:flex;justify-content:center;background:#fff;padding:60px 0 80px\">\n<div style=\"max-width:838px;width:100%;padding:20px;box-sizing:border-box\">\n<h1 style=\"font-family:Arial,Helvetica,sans-serif;font-size:26px;font-weight:700;color:#000;text-transform:uppercase;margin:0 0 40px;line-height:1.3\">Refund Policy<\/h1>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px;font-weight:700;margin-bottom:28px\">Last updated October 17, 2026<\/p>\n<h2 style=\"font-family:Arial,Helvetica,sans-serif;font-size:19px;font-weight:700;color:#000;text-transform:uppercase;margin:44px 0 14px;line-height:1.3\">Job post credits<\/h2>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px\">Employers buy job post credits, one at a time or in packages. Each credit lets you submit one job posting for review. Once approved, a posting stays live for up to 30 days.<\/p>\n<h2 style=\"font-family:Arial,Helvetica,sans-serif;font-size:19px;font-weight:700;color:#000;text-transform:uppercase;margin:44px 0 14px;line-height:1.3\">If we don't approve a posting<\/h2>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px\">The credit goes back to your account automatically. You can keep it for a future posting (it doesn't expire), or request a refund within 7 days of the rejection. Refunds are for the amount you actually paid for that credit, after any discount. For credits bought in a package, that's the package price divided by the number of credits in it. If you don't request a refund within 7 days, the credit stays in your account.<\/p>\n<h2 style=\"font-family:Arial,Helvetica,sans-serif;font-size:19px;font-weight:700;color:#000;text-transform:uppercase;margin:44px 0 14px;line-height:1.3\">Approved and published postings<\/h2>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px\">Once a posting has been approved and published, its credit is used and can't be refunded. This includes postings you close or delete before their closing date, and postings that receive no applicants.<\/p>\n<h2 style=\"font-family:Arial,Helvetica,sans-serif;font-size:19px;font-weight:700;color:#000;text-transform:uppercase;margin:44px 0 14px;line-height:1.3\">Postings we remove<\/h2>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px\">If we remove a published posting because it breaks our Terms of Service, the credit is not returned or refunded.<\/p>\n<h2 style=\"font-family:Arial,Helvetica,sans-serif;font-size:19px;font-weight:700;color:#000;text-transform:uppercase;margin:44px 0 14px;line-height:1.3\">Reopening a posting<\/h2>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px\">Reopening a posting before its paid 30-day period ends is free. Reopening after that period uses a new credit, and the posting goes back through review.<\/p>\n<h2 style=\"font-family:Arial,Helvetica,sans-serif;font-size:19px;font-weight:700;color:#000;text-transform:uppercase;margin:44px 0 14px;line-height:1.3\">Unused credits<\/h2>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px\">To request a refund for credits you haven't used, email <a href=\"mailto:hello@skilltapai.com\" style=\"color:#3F8CE2\">hello@skilltapai.com<\/a> with your account email and the number of credits. We review each request individually.<\/p>\n<h2 style=\"font-family:Arial,Helvetica,sans-serif;font-size:19px;font-weight:700;color:#000;text-transform:uppercase;margin:44px 0 14px;line-height:1.3\">How refunds are paid<\/h2>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px\">Approved refunds go back to your original payment method. Your bank or card issuer may take 5 to 10 business days to show it.<\/p>\n<h2 style=\"font-family:Arial,Helvetica,sans-serif;font-size:19px;font-weight:700;color:#000;text-transform:uppercase;margin:44px 0 14px;line-height:1.3\">Questions<\/h2>\n<p style=\"font-family:Arial,Helvetica,sans-serif;font-size:15px;color:#595959;line-height:1.55;margin:0 0 14px\">Contact us at <a href=\"mailto:hello@skilltapai.com\" style=\"color:#3F8CE2\">hello@skilltapai.com<\/a>.<\/p>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy Last updated October 17, 2026 Job post credits Employers buy job post credits, one at a time or in packages. Each credit lets you submit one job posting for review. Once approved, a posting stays live for up to 30 days. If we don&#8217;t approve a posting The credit goes back to your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-76771","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skilltapai.com\/index.php\/wp-json\/wp\/v2\/pages\/76771","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skilltapai.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skilltapai.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skilltapai.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skilltapai.com\/index.php\/wp-json\/wp\/v2\/comments?post=76771"}],"version-history":[{"count":3,"href":"https:\/\/skilltapai.com\/index.php\/wp-json\/wp\/v2\/pages\/76771\/revisions"}],"predecessor-version":[{"id":76902,"href":"https:\/\/skilltapai.com\/index.php\/wp-json\/wp\/v2\/pages\/76771\/revisions\/76902"}],"wp:attachment":[{"href":"https:\/\/skilltapai.com\/index.php\/wp-json\/wp\/v2\/media?parent=76771"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}